Jabel only purchases diamonds from legitimate sources not involved in funding
conflict and in compliance with United Nations Resolutions. Jabel hereby
guarantees that these diamonds are conflict free, based on personal knowledge
and/or written guarantees provided by the supplier of these diamonds.
Finished goods may be returned within 10 days of invoice date, product can not be
ordered for review. Items for review are sent under memo if they fulfill
requirements. All returns will be charged a 15% restocking fee. A 15% restocking
fee may also be charged for all returns from customers who consistently abuse
return privilege.
Items that have been altered in any way by a by a non-Jabel craftsman will not be
accepted for return.
Special order items as well as items that have been sized or modified can not be
canceled or returned once the order has been placed.
Return authorization numbers are required before returning any
merchandise. Packages without this authorization may be refused.
Any item that is not satisfactory due to manufacturer defect will be repaired or
replaced free of charge (if available) within one year of invoice date. Items
damaged, altered by a non-Jabel craftsman or lost due to customer negligence will
be repaired or replaced for a charge.